Refund policy

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you receive the wrong item, contact us within 48 hours of delivery at info@flushrich.com with photos of the issue. We will review the claim and, if approved, provide a replacement item at no additional cost.

Returns

All sales are final. We do not accept returns for any reason, including buyer's remorse, incorrect ordering, change of mind, or dissatisfaction after delivery.

Exchanges

We do not offer exchanges. Please review product descriptions, sizing information, and order details carefully before completing your purchase.

Exceptions / Non-Returnable Items

All products sold by FlushRich are non-returnable and non-refundable. This includes sale items, clearance items, gift cards, personal care products, and any opened or used merchandise.

European Union Customers

For orders shipped to countries where consumer protection laws require cancellation or return rights, those rights will apply as required by law.

Refunds

We do not offer refunds. Once an order has been placed and processed, it cannot be canceled, returned, or refunded.

The only exception is if an item arrives damaged, defective, or incorrect. In such cases, an approved claim will be resolved through a replacement item rather than a refund.